Terms of Service
1. What LetFile is
LetFile ("we", "us") is software that helps UK landlords meet their Making Tax Digital for Income Tax (MTD ITSA) obligations: keeping digital records, sending quarterly updates, and submitting the year-end final declaration to HMRC on your behalf, with support for jointly-owned property. LetFile is not an accountant, not a tax adviser, and is not affiliated with, endorsed by, or part of HMRC.
2. Eligibility
You must be a UK taxpayer (or authorised to act for one), aged 18 or over, with a Government Gateway account and an MTD ITSA obligation. You are responsible for determining whether MTD applies to you.
3. Your responsibilities
- Accuracy of data. You provide the income, expense and ownership figures and are responsible for their accuracy and completeness.
- You remain legally responsible for your own tax, including reviewing every submission before it is sent and meeting your deadlines.
- Authorisation. You authorise LetFile to interact with HMRC on your behalf via OAuth; you can withdraw authorisation at any time.
- Jointly-owned property. Each owner is a separate taxpayer and must hold their own LetFile authorisation; you confirm you have the right to enter figures for a property you co-own.
4. What we do and do not do
We submit the data you confirm, when you confirm it, and remind you of deadlines. We do not give tax advice, guarantee any tax outcome, check your figures against your records, or act as your agent for anything beyond the submissions you initiate.
5. Fees, refunds, cancellation
- Fees are the flat annual amount shown at signup (£5 single, £8 couple, £15 portfolio, per tax year), payable in advance.
- Refunds: a 14-day refund applies where no submission has been filed. [Confirm with consumer-rights advice.]
- You may cancel at any time; cancellation stops future filings and renewals. Submissions already filed cannot be un-filed by us.
6. Service availability
We aim for high availability but do not guarantee uninterrupted service. HMRC's APIs and recognition status are outside our control; if HMRC is unavailable near a deadline we will notify you, and you remain responsible for filing by other means if necessary.
7. Liability
- Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything that cannot be limited by law.
- We are not liable for HMRC penalties, interest or charges arising from inaccurate, incomplete or late data you provided, or from your failure to review and confirm a submission.
- Subject to the above, our total liability to you in any 12-month period is capped at the fees you paid in that period, and we exclude indirect or consequential loss.
8. Suspension and termination
We may suspend or terminate access for breach, suspected fraud, or non-payment. On termination you can export your data for 30 days.
9. Data
We process personal data per our Privacy Notice, which forms part of these Terms.
10. Changes and governing law
We may update these Terms; material changes will be notified. These Terms are governed by the law of England & Wales, subject to its courts.
LetFile is software, not tax advice, and is not affiliated with HMRC. Thresholds, deadlines and penalties shown were accurate as of the date displayed; rules change, so check your own position on GOV.UK. If your tax affairs are complex, speak to a qualified accountant or tax adviser.